Mail & Package Delivery Expectations

ACU Mail Services strives to provide excellent and efficient services to faculty, staff and students. Packages and letters that arrive at Mail Services requires additional processing and sorting procedures. Once packages and/or letters are processed and ready for pick up, students will receive an email notification to come by the Mail Services window. Faculty and staff will receive a Call Notice in their department mailbox. If a department is on a route service, packages and mail will be delivered to the department directly.

Mail Services generally finishes processing mail and packages before 1:00pm each business day. However, there may be exceptions when there is a high volume of inbound packages for that day. For further questions about mail and package delivery options, please call the mailroom at (325) 674-2148.