Should you have any questions regarding canceling or withdrawing from a course or the University, please contact Wildcat Central at 325-674-2300.
Should you have any questions regarding cancelling or withdrawing from a course or the University, please contact our Online Student Services team at 855-219-7300.
I. Withdrawing from a Course
After the drop/add period, students must officially withdraw from a course by completing and submitting a “withdrawal from class” form. The student’s advisor must sign the withdrawal form for individual courses. The student must return the signed form to Wildcat Central (located in the Campus Center). A withdrawal grade for the course will appear on the transcript. A fee of $10 will be charged for processing
a withdrawal from a course after the drop/add period. Tuition refunds will be made according to the Refund Tuition Schedule in the catalog. (Days indicated are calendar days during the term, excluding Saturday and Sunday.) The last day for students to withdraw from a course is the Friday of the 12th week of the long term.
Any withdrawal from a course that occurs on the first day of the course or after, is considered to be a course withdrawal. Students must officially withdraw from a course by completing a withdraw form sent to them by the Online Student Services team. A course withdrawal will result in a grade of “W” (withdrawal) until the end of the business day on the Wednesday prior to the last week of class. Course withdrawal will result in a grade of “F” (failing) after the Wednesday prior to the last week of class. No grades of “I” (incomplete) will be permitted. A withdrawal grade for the course will appear on the transcript. There are no tuition refunds once a course begins. Please reference the refund Tuition Schedule in the catalog. All course fees will be the responsibility of the student requesting the withdrawal, according to the ACU Online course refund policy in place for the last day of participation.
**Students enrolled in online classes in the Graduate School of Theology should refer to the Residential Student withdraw and refund policies located in the current year Catalog as well contact their Student Service Advisor.
II. Withdrawing or Canceling from the University
Those of us who work on this campus are always sorry to see a student leave ACU. Our goal, from the time a student begins school, is to ensure he/she graduates from ACU. We know that there are many reasons why students leave, some unpreventable, but hope that you will allow us the opportunity to help you if we can. If you are unsure where to get the assistance you need, please contact the Office of Student Retention at 325-674-5302.
A University withdrawal is defined as an official departure from a student’s assigned graduate certificate or degree plan and/or a leave or withdrawal from courses without plans to resume study or re-enroll at ACU Online within the next one calendar year (365 days). ACU Online would like to have the opportunity to assist each student with completing his or her selected graduate certificate or degree program. If a student is unsure where to get the assistance needed, a student should contact his or her Student Services Advisor before making plans to withdraw. A university withdrawal may be provided as a last resort for a student who cannot continue in his or her graduate program of study. Please contact the Student Services Team at 855-219-7300.
A. Withdrawing during the Semester
Any student choosing to withdraw from the University during a semester that has already begun will need to visit Wildcat Central to complete a
Withdrawal from the University form. Failure to complete the withdrawal process may result in a hold on transcripts, a hold on disbursing financial aid, and other possible financial implications. A student’s
official withdrawal from ACU cannot be processed until a Withdrawal from the University form is completed and submitted. After a student withdraws from the University, meals will be refunded on a pro-rata basis. No refunds for meals or housing will be made for absences while enrolled in the University. Any refund for tuition or housing will be based on the refund schedule established in the current university catalog. (Days indicated are calendar days during the term, excluding Saturday and Sunday.)
B. Canceling for the Following Semester
Should a student decide not to return to ACU the following semester (but will be completing the current semester), he/she will need to visit Wildcat Central (located in the Campus Center) to complete the cancellation form. If a student is not on campus, he/she will need to email their academic advisor to request the cancellation form. Failure to complete the cancellation process may result in a hold on transcripts, a hold on disbursing financial aid, and other possible financial implications. A student’s official cancellation of enrollment for the next semester at ACU cannot be processed until all appropriate documents are submitted.
Note: Prospective students or future students who wish to cancel their enrollment prior to attending ACU should contact their Admissions Counselor in the Admissions Office (1-800-460-6228).
An academic leave is defined as any future session during which an ACU Online student will not be taking any courses through ACU Online (e.g., Summer I, Summer II, Fall, I, etc.). Academic leave is granted
upon application by the student only. Academic leave may be requested for the next sequential session only. Academic leave may be requested for only one session at a time. Academic leave may be approved up to a maximum of two continuous sessions. Any student requesting an academic leave must first meet or speak with his or her Student Services Advisor to explain the need for leave and must submit their leave request in writing, via email. A follow-up conversation may be required with the Academic Program or Student Services Team for clarification and/or identification of resources that may allow the student to continue progressing in an academic course(s), prior to the approval of academic leave.