Residential Students: Should you have any questions regarding canceling or
withdrawing from a course or the University, please contact Wildcat Central
at 325-674-2300.

Online Students: Should you have any questions regarding cancelling or
withdrawing from a course or the University, please contact our Online
Student Services team at 855-219-7300.

I. Withdrawing from a Course:

Residential Students: After the drop/add period, students must officially
withdraw from a course by completing and submitting a withdrawal from class
form. The student's advisor must sign the withdrawal form for individual courses.
The student must return the signed form to Wildcat Central (located in the
Campus Center). A withdrawal grade for the course will appear on the
transcript. A fee of $10 will be charged for processing a withdrawal from a
course after the drop/add period. Tuition refunds will be made according to
the Refund Tuition Schedule in the catalog. (Days indicated are calendar
days during the term, excluding Saturday and Sunday.) The last day for
students to withdraw from a course is the Friday of the 12th week of the
long term.

Online Students: Any withdrawal from a course that occurs on the first
day of the course or after, is considered to be a course withdrawal.
Students must officially withdraw from a course by completing a withdraw
form sent to them by the Online Student Services team. A course withdrawal
will result in a grade of “W” (withdrawal) until the end of the business
day on the Wednesday prior to the last week of class. Course withdrawal
will result in a grade of “F” (failing) after the Wednesday prior to the
last week of class. No grades of “I” (incomplete) will be permitted. A
withdrawal grade for the course will appear on the transcript. There are no
tuition refunds once a course begins. Please reference the refund Tuition
Schedule in the catalog. All course fees will be the responsibility of the
student requesting the withdrawal, according to the ACU Online course
refund policy in place for the last day of participation. **Students
enrolled in online classes in the Graduate School of Theology should refer
to the Residential Student withdraw and refund policies located in the
current year Catalog as well contact their Student Service Advisor.

II. Withdrawing or Canceling from the University:

Residential Students: Those of us who work on this campus are always sorry
to see a student leave ACU. Our goal, from the time a student begins
school, is to ensure he/she graduates from ACU. We know that there are many
reasons why students leave, some unpreventable, but hope that you will
allow us the opportunity to help you if we can. If you are unsure where to
get the assistance you need, please contact the Office of Student Retention
at 325-674-5302.

Online Students: A University withdrawal is defined as an official
departure from a student’s assigned graduate certificate or degree plan
and/or a leave or withdrawal from courses without plans to resume study or
re-enroll at ACU Online within the next one calendar year (365 days). ACU
Online would like to have the opportunity to assist each student with
completing his or her selected graduate certificate or degree program. If a
student is unsure where to get the assistance needed, a student should
contact his or her Student Services Advisor before making plans to
withdraw. A university withdrawal may be provided as a last resort for a
student who cannot continue in his or her graduate program of study.
Please contact the Student Services Team at 855-219-7300.

A. Withdrawing during the Semester:

Residential Students: Any student choosing to withdraw from the University
during a semester that has already begun will need to visit Wildcat Central
to complete a Withdrawal from the University form. Failure to complete the
withdrawal process may result in a hold on transcripts, a hold on
disbursing financial aid, and other possible financial implications. A
student’s official withdrawal from ACU cannot be processed until a Withdrawal
from the University form is completed and submitted. After a student
withdraws from the University, meals will be refunded on a pro-rata basis.
No refunds for meals or housing will be made for absences while enrolled in
the University. Any refund for tuition or housing will be based on the
refund schedule established in the current university catalog. (Days
indicated are calendar days during the term, excluding Saturday and Sunday.)

B. Canceling for the Following Semester:

Residential Students: Should a student decide not to return to ACU the
following semester (but will be completing the current semester), he/she
will need to visit Wildcat Central (located in the Campus Center) to
complete the cancellation form. If a student is not on campus, he/she will
need to email their academic advisor to request the cancellation form. Failure
to complete the cancellation process may result in a hold on transcripts, a hold on disbursing financial aid, and other possible financial implications. A student’s official cancellation of enrollment for the next semester at ACU cannot be processed until all appropriate documents are submitted.

Note: Prospective students or future students who wish to cancel their
enrollment prior to attending ACU should contact their Admissions Counselor
in the Admissions Office (1-800-460-6228).

Online Students: An academic leave is defined as any future session during
which an ACU Online student will not be taking any courses through ACU
Online (e.g., Summer I, Summer II, Fall, I, etc.). Academic leave is
granted upon application by the student only. Academic leave may be
requested for the next sequential session only. Academic leave may be
requested for only one session at a time. Academic leave may be approved up
to a maximum of two continuous sessions. Any student requesting an academic
leave must first meet or speak with his or her Student Services Advisor to
explain the need for leave and must submit their leave request in writing,
via email. A follow-up conversation may be required with the Academic
Program or Student Services Team for clarification and/or identification of
resources that may allow the student to continue progressing in an academic
course(s), prior to the approval of academic leave.