Online Certificate in Conflict Management

Disputes are bound to happen in professional settings and in our personal lives. Negotiation, conflict resolution and collaboration skills are highly valued – and greatly needed – in today’s workplace. In fact, conflict resolution-related positions are expected to grow faster than the average occupation, according to the Department of Labor. It’s a market that demands skilled professionals to be qualified with a conflict management certification.

Disputes are bound to happen in professional settings and in our personal lives. Negotiation, conflict resolution and collaboration skills are highly valued – and greatly needed – in today’s workplace. In fact, conflict resolution-related positions are expected to grow faster than the average occupation, according to the Department of Labor. It’s a market that demands skilled professionals to be qualified with a conflict management certification.

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Our online degree programs are designed for busy working adults just like you – intentionally structured to allow you to balance work, life and other commitments. As a student of ACU Online, you are part of a vibrant, virtual, Christ-centered community.

Locked-In Tuition

Introducing
Locked-In Tuition.

Our Locked-In Tuition program guarantees you’ll pay the same price for your entire certificate program.

About the Program

handshake between man and woman, Certificate in Conflict Management

In ACU Online’s graduate Certificate in Conflict Management program, you will develop the knowledge and skills necessary to help you manage conflict effectively and professionally in a variety of settings while fostering relationships and successfully moving parties to agreement.

Program Structure

All the Details on Your Degree

This graduate certificate focuses on comprehensive and applicable methods of addressing and working through disputes in-and-out of the workplace in order to conduct effective consultations and settlements for all entities involved.

Stackable Certificate
You’re one step closer to a master’s degree.

Want to enhance your skill sets as an effective communicator and mediator? Our graduate certificate’s credit hours are stackable toward ACU’s online Master of Arts in Conflict Management and Resolution degree. It’s a great option if you plan on applying for the master’s program at a later time. Simply complete the certificate program, and ACU will seamlessly apply your 15 credit hours toward your master’s. Earn both the graduate certificate and master’s degree in three years.

Required Hours

15 hours
12 month timeframe

Example Coursework

Theory 1
Negotiation
Mediation
Residency

Upcoming Start Dates

April 30, 2024
June 25, 2024

Common Job Titles

Facilitator
Ombudsman
Mediator
Contract Negotiation Manager
Arbitrator
Diplomat

Meet the Program Director

Dr. Kipi Fleming, Certificate in Conflict Management

Dr. Kipi Fleming received her B.S.Ed in elementary education with an emphasis in reading from Abilene Christian University in 1985. Before the birth of her children, she taught first grade and later substituted in the public schools in Texas and Oklahoma at all levels. Dr. Fleming received her MACRR from ACU in 2010 and went on to complete her doctorate in conflict analysis and resolution from Nova Southeastern University in 2015 where her research concentrated on the biblical interpretation of marital submission and how it affects the Christian marriage relationship.

Dr. Fleming joined the faculty at the Duncum Center in the summer of 2015 as an adjunct professor and was named the conflict management program director at ACU Dallas in July of 2016. Her research interests include family conflict, gender and conflict, conflict in schools, leadership and conflict, church conflict, and conflict in American history. Dr. Fleming is a mediator for the Lubbock County Office of Dispute Resolution where she works primarily with families in divorce mediations.

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From a young age, we’re told to get along with others, yet many of us don’t know what that really looks like even in our adulthood. Program Director Dr. Kipi Fleming has a passion for helping others communicate productively. Find out why this student-turned educator calls ACU Online’s Master of Arts in Conflict Management and Resolution “a life-changing educational experience.”

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To be considered for admission, students must:

  • Complete the online program application accompanied by a non-refundable processing fee.
  • Submit an official transcript of all previous colleges attended. The transcript must indicate an earned bachelor’s degree from a regionally accredited college or university or equivalent.
  • Have a cumulative undergraduate GPA of 3.0 or above, probationary status may be granted.
  • Supply a current resume.
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Abilene Christian University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate, baccalaureate, master’s and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Ga. 30033-4097 or call 404-679-4500 for questions about the accreditation of ACU.

Abilene Christian University enjoys a strong national reputation as one of the leading private Christian universities in the west and southwest, indicated by various ratings (such as U.S. News and World Report and other reports).