Jim Trietsch: Chief Operations Planning Officer

Current Position:
Chief Operations Planning Officer, Abilene Christian University, since 2008, reporting to Associate VP for Operations with the following responsibilities:

• Oversee the budgeting process for all operations organizations
• Develop financial models to enable project exploration and implementation of initiatives
• Manage operations contracts
• Manage operations vendor relationships 
• Explore new operations initiatives

Major projects have included:

• Member of team to roll out of iPhones and iPod Touches to all incoming freshmen at ACU
  
• Member of campus-wide technology strategy team which led ACU to its heavy technology implementation
• Campus-wide cable TV system and voicemail system
• Campus-wide telephone switch replacement migrating from Nortel to Alcatel
• Campus-wide ATM-backbone, Ethernet connections in every office, classroom, residence hall room
• Complete replacement of ERP software migrating from SCT's IA+ to Sungard Banner
• Disaster Recovery Planning for ACU technology
• Technology Support/HelpDesk operations at ACU

Professional Experience:

• ACU, Abilene, TX, 2003-2008, Associate CIO for administration and finance - Oversee the budgeting process, contracts, vendor relationships, technology initiatives
• ACU, Abilene, TX, 2001-2003, Executive Director, Information Technology - all technology operations including programming, system administration, networks, support, long distance resale and billing.
• ACU, Abilene, TX, 1992-2001, Director of Information Technology - all administrative technology including campus-wide infrastruture.
• ACU, Abilene, TX, 1986-1992, Director of Computer Services - administrative programming and operations.
• Bureau of Reclamation, Denver, CO, 1984-1986, Head of the User Liaison Section - serving the Bureau of Reclamation's technical needs nationwide providing help desk support and technical training. Also served as Head of the System Software Section for a short period.
• Bureau of Reclamation, Amarillo, TX, 1974-1984, programmer/analyst working on various hardware, software, and networking platforms.
• Edison Jewelers, Ft. Worth, TX, 1973-1974, operator and programmer.

While serving the Bureau of Reclamation, he received several performance and achievement awards as well as several suggestion awards.

Other Activities:

• Eagle Scout
• Leadership roles serving
• ACU Credit Union as a director and secretary/treasurer
• Highland Church of Christ as a deacon and an elder
• Boy Scouts of America as a Unit Commissioner
• United Way as a member of a Citizen Review Committee and as a Loaned Executive
• IAs of Texas (statewide software user group) as a director, secretary, and president
• Appointed to Commission on Technology for the Council for Christian Colleges & Universities (CCCU)
• Certified financial referral counselor by Christian Financial Concepts
• Qualified under the Texas ADR Act to serve as a court mediator in general and family cases.
• Member of EDUCAUSE professional organization
• Completed Leadership Abilene through the Chamber of Commerce
• Completed the Abilene Citizens Police Academy

In 1991, Jim was named Outstanding Staff Person at ACU.

Education :
Graduate Certificate in Conflict Resolution, Abilene Christian University 2004.
M.S., Management/Human Relations, Abilene Christian University, 1993.
B.S., Mathematics/Computer Science, University of Texas at Arlington, 1972.
HS, Magna Cum Laude, Arlington Heights High School, Ft. Worth, TX, 1969.