On-Campus Landlines

In order to set up a landline phone, you will need to have your own telephone and Team55 must be contacted to activate the phone port.
To make on-campus calls, dial the last 4 digits of the number
To make Local calls, dial 9+ the 7-digit phone number
To make Long distance phone calls, please purchase a calling card from the Campus store.

Accessing your Voicemail

Logging on for the First Time

  1. You will need to call Team55 for a temporary passcode, for use in the next step.
  2. Dial 2801 from your phone, and then dial the extension given to you for the new phone.
  3. Press the * key, and it will ask you for your passcode.
  4. Once you put in your temporary passcode, the system will automatically take you through a tutorial the first time you log on. The system will tell you step by step what keys to press in order to reset your passcode, record your name, and a greeting.

Logging into your Voicemail

  1. Dial 2801, then your extension
  2. Press *
  3. Enter your passcode.

You should then be prompted with the options you have to manage your voicemail. The most common choices are listed below:

Recording a Greeting

Once logged into your voicemail:

  1. Press the 'U' key for User Options.
  2. Press the 'G' key for Greetings.
  3. Press the 'R' key to record your greeting.
  4. Press the 'R' key to review your greeting, 'D' to discard your greeting, or 'X' to exit and save your greeting.
  5. Press the 'X' key again to exit to the main menu.

Recording Your Name

If you do not use a personalized greeting, you can still have the default message play a recording of your name by following this procedure

Once you are logged into in your voicemail:

  1. Press the 'U' key for User Options.
  2. Press the 'N' key for Name.
  3. Press the 'R' key to record your name.
  4. Press the 'R' key to review your name, 'D' to discard your name, or 'X' to exit and save your name.
  5. Press the 'X' key again to exit to the main menu.

Changing Your Passcode

You may change your passcode as often as you wish. Remember it must be between 4 and 8 digits.

Once logged into your voicemail:

  1. Press the 'U' key for User Options.
  2. Press the 'P' key for passcode.
  3. Enter 4 to 8 digits for your passcode.
  4. The automated teller will repeat your new passcode.
  5. Press the 'X' key to exit the system.

Logging Off

  1. Press the 'X' key.

Playing Messages From Your Office/Room

You will hear a voice stating, "you have voice mail" when you pick up the handset, indicating that you have a message. When you play your messages, you will hear new messages first, followed by stored messages if you choose to listen to them.

  • Once logged into your voicemail:
  • Press the 'P' key to play the first message.
  • After or during each message that plays, you can replay, keep, delete, or answer:
    1. Press the 'P' key to replay the message. . Press the 'K' key to save the message.
    2. Press the ,*, key to rewind the message; the '#' will fast forward the message.
    3. Press the 'D' key to discard the message. . Press the' A' key to answer the message.
    4. Press the 'G' key to give the message to another user.
    5. Press the 'X' key to exit the system.

Playing Messages From Another Location

You can log into your voicemail from any on-campus location using the above procedure "Logging into your Voicemail" to access your on-campus voicemail from off campus, call your on campus number, and let it go to voicemail. Once your voicemail message starts, press the * key, and enter your passcode.

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