- How do I access myACU?
- Macintosh or Windows?
- Is it better to bring a desktop computer or a laptop?
- Do I need my own printer?
- Computer access if I didn’t bring my own computer
- Where can I access the network with my computer?
- Forwarding your ACU email
- Can I continue to use AOL?
- What is “Banner Web” and how do I get it?
- How can I access my long distance phone bill online?
- How can I find out my current classes schedule?
- How can I get a job working with Technology?
- I have a Cox Cable Modem and I can't log into myACU?
- What is my username?
- What is my password?
- What is my email address?
- Can I change my username?
- What if I can't get my ethernet connection to work?
- Team55 Office FAQs
- ResNet FAQs
Is it better to have a Macintosh computer or a Windows computer?
Your choice of major best determines the type of computer you bring to school. Each department will have certain software and computer access that you will need to use. It would be best to mirror their standards. ACU uses both Dell and Apple machines on campus. Please visit our new computer site if you would like to view their online stores.
Is it better to bring a desktop computer or a laptop?
If you want to work on your computer outside of your room, then a laptop is the best option. However, desktop computers are usually less expensive and are less likely to walk out of a room if they are left alone.
ACU provides each computer lab in the residence halls and several other labs with a laser printer. Each student is given a $15 printing balance to spend in these specific labs. The charge for printing in these labs is 10 cents a page. Once your $15 is used, the resulting balance will be billed to your student account monthly. You can see your current balance on myACU under the "Records" tab. Credits for bad printouts can be given at the Team55 office, if requests are made in a timely manner.
What kind of computer access will I have if I didn’t bring my own computer?
Every residence hall has a 24-hour computer lab for its residents. The computer lab on the 3rd floor of the Library is open to all students when the Library is open and no classes are scheduled. Several other computer locations are scattered throughout the Library on all floors. Most departments also have a computer lab available to their majors. Check out the Labs on campus.
Where, besides my room, can I access the network with my computer?
There are open network connections in some of the study rooms in the Library; you will have to check with the Library staff for their availability. There are open network connections in the Bean Sprout and downstairs in the Campus Center. Team55 also offers students the ability to checkout a laptop while they are in the building. Several buildings on-campus are equipped with wireless internet access, including the Library.
How can I set my ACU email address to send my email to a different address?
You can forward your incoming ACU email through myACU under the the "Webmail" tab. When you select the Webmail tab there should be a tab under it called "Options." Click on "Options" and you will be brought to to your mail settings page. Click on the link that says "Settings" in the lefthand menu. Under "Mail Forwarding" put the e-mail address to which you wish to send all your incoming mail. To unforward, simply delete the email address from the list.
If you wish to continue to use AOL to dial-up from your room, AOL does have a local number in Abilene.
What is “Banner Web” and how do I get it?
“Banner Web” is your access to class enrollment, on-line grades, and financial information. You can access “Banner Web" through myACU by using the "Banner" tab. To log into “Banner Web,ၼ" you will need your Banner ID number and PIN, which is originally set to your six digit birth date (mmddyy). If you have problems getting into “Banner Web" please contact the Team55 office at 325-674-5555.
How can I access my long distance phone bill online?
We are currently working on a way to provide your phone bill online. If you have questions about your bill call the Team55 office at 325-674-5555.
How can I find out my current classes schedule?
The courses that you are enrolled in are available in myACU under the "Academics" and "MyCourses" tab. You can also check your schedule by logging into Banner Web.
How can I get a job working with Technology on ACU’s campus?
There are several technology related jobs on campus. The two largest centralized offices are Team55 and the HelpDesk. Team55 deals mainly with the student population and the HelpDesk deals mainly with Faculty and Staff. To inquire about positions in these areas, contact the Team55 office. Several departments on campus are always looking for technical workers. You can check directly with the departments, or with the Human Resources office on the 2nd floor of the Hardin Administration Building.
I have a Cox Cable Modem and I can't log into myACU.
Cox Internet service forces a proxy on each connection from a PC with a Microsoft operating system. For users to authenticate properly to my.acu.edu, they must remove the proxy setting each time they connect.
PC users need to click "Start", select "Run" and type "REGSVR32 URLMON.DLL".
Macs and LINUX operating systems do not have to perform this fix.
Your username is a designated account name for individual students. The account name is based on the students initials, the year the account was created followed by a random letter of the alphabet. If you don't know your username please visit our account info page.
When an account is created, the password is the last 6 numbers on the back of the student's id card. If your password is not working please call the Team55 office at 325-674-5555.
A person's email address uses the student's username in addition to "@acu.edu" as the extension. (i.e. Username: aaa00a, Email Address: aaa00a@acu.edu)
No. All students have the same type of username as described above.
What if I can't get my ethernet connection to work?
The first step in all troubleshooting is to make sure your computer is setup properly. Check out our ethernet instructions to make for sure that your machine has the proper settings. If your machine still doesn't connect try rebooting and check to make sure that your ethernet cable is plugged into the wall and to the back of your machine. If you continue to have problems call the Team55 office at 325-674-5555.
