Network Printer Queues and Shared Local Printers

Responsible Office

Technology Support Services

Audience

Faculty and Staff

Policy

Printer queues will be limited to a small list of supported printers.

Overview of Issue

Due to the changes in new printer drivers, many printers are not compatible with campus applications.  Also, because of the printer drivers, security issues, and incompatibilities, printer sharing can no longer be supported efficiently.  Technology Support, in cooperation with System and Operations, will maintain a list of the printers that will be supported on the ACU network.  The list can be found at http://acu.edu/printers.  With this, it can be assured that printers will work correctly with campus applications.  No software configuration repairs for locally shared printer ques will be made after January 1, 2010. 

Change Control
Revisions to this policy must be reviewed and approved by the CIO Cabinet.

Notification Tree
The following individuals or offices should be notified prior to implementing changes to this policy: CIO Cabinet.

Effective Date: December 15, 2009
Expiration Date: None
Review Date: December 15, 2009

Policy Owner
Director, Technology Support Services

Mobile-Help-Site
Connect Online