Phone:

(325) 674-4357

Email:

helpdesk@acu.edu

Location:

Library - Room 214

Events

Spotlight

Mobile Help Site

Take a look at the mobile interface that we have designed to help iPhone and iPod touch users with questions about their devices. Learn how to setup your email, calendar, and WiFi connections by watching and reading the instructional tutorials on this special site.

iPhone 3G Adapter Exchange

The shipment of Apple iPhone 3G power adapters has arrived for Freshman and Faculty/Staff that are part of the ACU Mobile Learning Initative. Get your adapter exchanged today by visiting the Team55 PitStop in the the Learning Commons.

Google Bus Visits ACU

Abilene Christian University was the third stop on the Google "App to School" bus tour, during which the Google Apps team visited 10 campuses that have implemented Google Apps for Education. Students visited the Google Bus to learn/talk about the services that are part of myACU.

ConnectEd Summit

In February, almost a year to the day after first announcing its "Connected" Mobile Learning Initiative, ACU hosted the 2009 ConnectEd Summit, the first collaborative workshop focusing on integrating iPhone and iPod touch into coordinated mobile-learning programs at educational institutions.

iPhone/iPod touch Distribution

Approximately six months after Abilene Christian University announced its intent to bring mobile learning devices into the classroom, every member of the freshman class was presented with an Apple iPhone 3G or iPod touch in the Fall of 2008.

Faculty/Staff Frontline Tech Support

About the Helpdesk		Training Center
Contact Us Open Hours Report a Problem		About the Training Center Training Newsletter Sign up for a Class
Computer Replacement		Charges
Standard Models CRP FAQ's CRP Policy Warranty Info		Basic Software Cell Phones Network Connections Phone/Long Distance
General Services		Miscellaneous
App Center Backups Blackboard Cable TV Copier Information Email & Calendar Google Docs Get Account Info iPhone/iPod Touch New Files System Our Labs Phone Service Policies Voice Mail Web Publishing		Access to Systems ACU AT&T Discount Door Access Employee Technology Guide Instructional Videos Laptop Checkout Learn About Office '07 Mobile Devices Moving/Changing Office Password Change Personal Software Discount Personal Computer Discount Preventive Maintenance Work for Us

What is the Helpdesk and why are we here?
The Helpdesk is an ACU faculty/staff's one stop shop for front-line technical support while working for the University. We don't control the technology on-campus but we can get in touch with the people who do. The Helpdesk will do whatever it can to accommodate your needs. Give us the opportunity to help you out!!! This site is designed to provide answers to a majority of the questions we are asked. If you can't find the answer here, please feel free to call 325-674-4357(HELP) for assistance.