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Using ACU's Email System

ACU is moving to Gmail

ACU is partnering with Google to allow the university’s students, faculty, and staff to use Google Apps for Education, which includes Gmail to manage email accounts, as well as Google Calendar, Documents and Spreadsheets, and Google Talk.

Learn more about this amazing change by visiting our Gmail conversion site. Don't get left behind since our old system will be discontinued on September 30, 2007.  Opt in now and don't wait to take advantage of the new features that Google provides.

How do I use ACU's email system?

Using Gmail to check your ACU email is probably the most common way that students keep connected.  Gmail is a simple email interface that is located inside of myACU.  You are welcome to use a an email client to view your messages but will need to refer to the above section about Outlook and the Mail.app in order to set it up.  The following tutorial will help walk you through the basic navigation of Gmail in terms of how to send and receive messages.

  • Gmail - Macintosh or Windows

How do I setup an email client to check my ACU email?

Have you ever wanted to be notified as soon as you receive an email without having to login to myACU?  Using an email client to check your email can give you that ability along with several other great features.  The following videos will help you setup Outlook and the Mail.app to check your ACU email. You must have iTunes to view these files.

  • Windows - Outlook
  • Macintosh - Mail.app
  • If you choose to setup another email client use the following information:
    • Incoming Mail Server:  pop.gmail.com
    • Outgoing Mail Server:  smtp.gmail.com
    • Select POP as your email type
    • Make for sure the your login to Gmail and enable POP

Email Problems - If you get an error message saying your credentials are invalid or if you have followed the instructions but your email will not download from Google try unlocking your account by visiting this page.

Off Campus Sending Mail Server

It is important to note that if you are using an off-campus ISP that you will not be able to send mail from your email client.  You will need to contact your ISP and obtain the address of their sending mail server.  Once you obtain this information you will need to change the settings on your client to reflect the new address.

Why am I getting SPAM now?

Now that Google is filtering the spam messages instead of the Ironports (ACU's previous spam filtering system), much of what was blocked and eliminated before is now put in the Gmail Spam folder.  Learn more about what you need to do by visiting our SPAM webpage.  You must have iTunes to view these files.

How can I set my ACU email address to forward my email to a different account?

You can forward your incoming ACU email to another email account under the the "Mail" link in myACU. This will log you into your Gmail account.  Click on "Settings" in the left-hand corner of the page and select the link that says "Forwarding and POP." 

Click on the option that says "Forward a copy of incoming mail to" and enter the e-mail address that you wish you forward your email to.  Click the Save Changes button at the bottom of the page.
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