When we receive mail that will not fit in your mailbox, we will send you a purple Call at Window notice. You must have this call notice to pickup the mail.
If you have lost your call notice, you may claim your mail at our window during regular business hours. For your protection, you must present photo identification and we will only give you mail addressed to you.
If the mail is not picked up within a week, we will send you a second call notice. Thereafter, a reminder call notice will be sent to you once a week until you pick up the mail or your mailbox is closed.