Extra Services Available

The extra services available for international mail are explained below. Some of these services are not available for all classes of mail, and only certain services may be combined on the same mail piece. All services may not be available for all countries. The forms for the extra services are available from us at no charge.

We will return the mailing receipt to the sender after we mail the item.  We also maintain a duplicate record of all numbered items: insured mail, recorded delivery, and registered mail.

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For more information about these extra services, for help in determining which services will best meet your mailing needs or help with claims or inquiries, please contact 674-2709.

Claims and Inquiries

For information and help with submitting claims or inquiries for items sent from ACU, please contact Nikki Nash at ng09a@acu.edu or 674-2709.

Extra Services and Availability

  Express Mail International Priority Mail International First-Class Mail International Free Matter for the Blind
Certificate of Mailing   Yes, if uninsured and unregistered Yes, if unregistered Yes, if unregistered
Insurance   Yes, if in a flat-rate box or the customer's own packaging    
Ordinary Indemnity Coverage   Yes, if in a flat-rate box or the customer's own packaging    
Registered Mail   Yes, if in a flat-rate envelope Yes Yes
Restricted Delivery   Yes, if registered and with a return receipt Yes, if registered and with a return receipt Yes, if registered and with a return receipt
Return Receipt Yes Yes, if insured (additional) or registered Yes, if registered Yes, if registered



 

 

   Certificate of Mailing

Description Provides evidence of mailing only. It does not provide a record of delivery.
Mailing Receipt A mailing receipt is provided to the sender
Delivery Information None
Available for Uninsured or unregistered Priority Mail International, unregistered First-Class Mail International or unregistered Free Matter for the Blind
May be Combined With None

   Insurance

Description Provides indemnity coverage up to the limit for the country of destination for a lost, rifled, or damaged article
Mailing Receipt Sender is provided with receipt at the time of purchase
Delivery Information None
Available for Priority Mail International flat-rate box and the customer's own packaging (not available for flat-rate envelope)
May be Combined With Return receipt

 

   Ordinary Indemnity Coverage

Description Provides indemnity coverage for a lost, rifled, or damaged article.  The maximum value is based on the weight of the package
Mailing Receipt Sender is provided with receipt (customs declaration form and cash receipt) at the time of purchase
Delivery Information None
Available for Priority Mail International flat-rate box and the customer's own packaging (not available for flat-rate envelope)
May be Combined With None

 

   Registered Mail

Description Provides the most secure service offered by the Postal Service. Insurance is provided and included in the fee up to a maximum value liability determined by the country of destination. Insurance is not available for items with no value
Mailing Receipt A mailing receipt is provided to the sender
Delivery Information The destination post office will retain a record of delivery
Available for First-Class Mail International, Priority Mail International flat-rate envelope or Free Matter for the Blind
May be Combined With Restricted delivery or return receipt

 
   Return Receipt

Description Provides the sender with evidence of delivery (to whom the mail was delivered to and the date of delivery.) These receipts are returned to the sender by First-Class Mail International
Mailing Receipt None
Delivery Information The return receipt is returned to the sender with the date of delivery and to whom the mail was delivered
Available for Express Mail International, insured or registered Priority Mail International,  registered First-Class Mail International or registered Free Matter for the Blind
May be Combined With Insurance or registered mail

 
   Restricted Delivery

Description Directs delivery only to addressee or addressee's authorized agent
Mailing Receipt None
Delivery Information None
Available for Registered Priority Mail International or First-Class Mail International if accompanied by a return receipt
May be Combined With Registered mail or return receipt