Extra Services Available

The extra services available for domestic mail are explained below. Some of these services are not available for all classes of mail, and only certain services may be combined on the same mail piece.  The forms for the extra services are available from us at no charge.

We will return the mailing receipt to the sender after we mail the item.  We also maintain a duplicate record of all numbered items: certified mail, delivery confirmation, insured mail, registered mail, return receipt for merchandise and signature confirmation.

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For more information about these optional services, for help in determining which services will best meet your mailing needs or help with claims or inquiries, please contact 325-674-2709.

Claims and Inquiries

For information and help with submitting claims or inquiries for items sent from ACU, please contact 325-674-2709.

Extra Services and Availability

Extra Services Express Mail First-Class Mail Package Services
Certificate of Mailing   Yes Yes
Certified Mail   Yes  
Delivery Confirmation   Yes, packages only Yes, packages only
Insurance   Yes, merchandise only Yes
Registered Mail   Yes  
Restricted Delivery   Yes, if certified, insured for
more than $200 or registered
Yes, if insured for
more than $200
Return Receipt Yes Yes, if certified, insured for
more than $200 or registered
Yes, if insured for
more than $200
Return Receipt for Merchandise   Yes, merchandise only Yes, merchandise only
Signature Confirmation   Yes, packages only Yes, packages only
Special Handling   Yes Yes
 

   Certificate of Mailing

Description Provides proof of mailing only, it does not provide proof of delivery
Mailing Receipt A mailing receipt is provided to the sender
Delivery Information None
Available for First-Class Mail and Package Services
May be Combined With Special handling

 
   Certified Mail

Description Provides proof of mailing, an article number and a delivery record is maintained by the Postal Service
Mailing Receipt A mailing receipt is provided to the sender
Delivery Information A record of the delivery date and recipient's signature is maintained by the Postal Service. The delivery date is available on their web site at www.usps.com/shipping/trackandconfirm.htm
Available for First-Class Mail only
May be Combined With Restricted delivery and return receipt

 
   Delivery Confirmation

Description Provides proof of mailing, an article number and a delivery record is maintained by the Postal Service
Mailing Receipt A mailing receipt is provided to the sender
Delivery Information A record of the delivery date and time is maintained by the Postal Service and is available on their Web site at www.usps.com/shipping/trackandconfirm.htm
Available for First-Class Mail and Package Services packages only
May be Combined With Insurance, registered mail, return receipt for merchandise and special handling

 
   Insurance 

Description Provides indemnity coverage of up to $5,000 for a lost, rifled, or damaged article.  It also provides proof of mailing, an article number and a delivery record is maintained by the Postal Service.  A delivery signature is only obtained for insurance of more than $200.
Mailing Receipt A mailing receipt is provided to the sender
Delivery Information For insurance up to $200, a record of the delivery date is maintained by the destination post office.  For insurance of more than $200, a record of the delivery date and recipient's signature is maintained by the destination post office.
Available for Merchandise sent at First-Class Mail rates and for Package Services
May be Combined With Delivery confirmation, signature confirmation and special handling. Return receipt and restricted delivery is available when sent insured for more than $200. Return receipt for merchandise is available when sent insured up to $200.
 

   Registered Mail

Description Provides the most secure service offered by the Postal Service. Insurance is provided and included in the fee for items valued up to a maximum liability of $25,000. Handling charges apply for articles valued over $25,000. Insurance is not available for items with no value.  It also provides proof of mailing, an article number and a delivery record is maintained by the Postal Service.

Note: Registered mail has special packaging requirements, please contact us in advance of preparing your mail piece.
Mailing Receipt A mailing receipt is provided to the sender
Delivery Information A record of the delivery date and recipient's signature is maintained by the Postal Service.  The delivery date is available on their Web site at www.usps.com/shipping/trackandconfirm.htm
Available for First-Class Mail only
May be Combined with Delivery confirmation, restricted delivery, return receipt and signature confirmation
 

   Restricted Delivery

Description Directs delivery only to addressee or addressee's authorized agent
Mailing Receipt None
Delivery Information None
Available for First-Class Mail and Package Services when sent certified mail, insured for more than $200 or registered mail
May be Combined with Delivery confirmation, return receipt, signature confirmation and special handling

 
   Return Receipt 

Description Provides the sender with proof of delivery and it may be requested at the time of mailing or after mailing
Mailing Receipt None
Delivery Information The return receipt is returned to the sender with the delivery date and recipient's signature. If requested at the time of mailing, it will also supply the recipient's actual delivery address if it is different than the address used by the sender.
Available for Express Mail and for First-Class Mail and Package Services when sent certified mail, insured for more than $200 or registered mail
May be Combined With Delivery confirmation, insured for up to $200 and special handling

 
   Return Receipt for Merchandise

Description Provides proof of mailing, an article number, a return receipt and a delivery record is maintained by the Postal Service
Mailing Receipt A mailing receipt is provided to the sender
Delivery Information A record of the delivery date and recipient's signature is maintained by the destination post office. The return receipt supplies the sender with the delivery date, recipient's signature and the recipient's actual delivery address if it is different from the address used by the sender.
Available for Merchandise sent as First-Class Mail and for Package Services
May be Combined With Delivery confirmation, insured for up to $200 and special handling

 
   Signature Confirmation

Description Provides proof of mailing, an article number and a delivery record is maintained by the Postal Service
Mailing Receipt None
Delivery Information A record of the delivery date and time and the recipient's signature is maintained by the Postal Service and is available, via fax or mail, upon request. The delivery date, time and recipient's name is available on their Web site at  www.usps.com/shipping/trackandconfirm.htm
Available for First-Class Mail and Package Services packages only
May be Combined With Insurance, registered mail, or special handling. Restricted delivery is available when sent insured for more than $200 or registered mail.

 
   Special Handling

Description Provides preferential handling, but not preferential delivery, to the extent practicable in dispatch and transportation
Mailing Receipt None
Delivery Information None
Available for First-Class Mail and Package Services
May be Combined With Delivery confirmation, insurance, return receipt for merchandise and signature confirmation