Voice Mail is a messaging system that allows you to send and receive messages from any touch-tone phone. Each phone has a voice mailbox from which the room occupants will be able to access their messages. Friends, family, and co-workers who call you are automatically routed to voice mail when you do not answer your phone after four rings, or when your phone is busy.
Your voice mailbox contains your messages, your personalized greeting, and your passcode. You play your messages at any touch-tone phone on campus or off campus by calling a system access number to reach your mailbox. You also record your greeting and create your passcode through your mailbox. Roommates will share the voice mailbox and passcode. If you keep your passocde confidential, your entire interaction with the voice messaging system is confidential; no one besides your roommate has access to your mailbox.
At each step, prompts tell you which key to press or what your options are.
When you use voice mail for the first time, you will hear a tutorial that helps you set up a passcode and a personalized greeting.
If you wish to record your own greeting or if you will be calling in for messages from other phones, you will need to set up a personalized mailbox.
Dial 2801 from your own phone. The system will then ask you for a passcode.
The system will automatically take you through a tutorial the first time you log on. The system will tell you step by step what keys to press in order to reset your passcode, record your name, and a greeting. Remember to press 9 after each change in order to save your recordings.
If you need additional help in setting up your voice mailbox, please call the Helpdesk at 325-674-4357.
You can record a personalized greeting, including information such as your name and number.
Your recorded name is called a personal verification. This plays for your callers to identify your mailbox.
Changing Your Passcode
You may change your passcode as often as you wish. Remember it must be between 4 and 8 digits.
Press the 'X' key.
Playing Messages From Your Office/Room
You will hear a voice stating, "you have voice mail" when you pick up the handset, indicating that you have a message. When you play your messages, you will hear new messages first, followed by stored messages if you choose to listen to them.
Playing Messages From Another Location
You may need to at some point to check your message from another phone on campus.
Playing Messages From Off Campus
Answering a Message
After you have listened to the message and have decided to answer it, press the 'A' key to answer.
Sending a Message To More than One User
You can send the same message to more than one user.