Submit Your Own ID Photo

Instructions:

To submit an ID photo, you will need the following: a mobile device (smart phone or tablet) or a computer with a web cam, a light-colored solid background, a photo-ID to verify your identity (driver’s license or passport), and your MyACU log-in credentials.

You can submit your ID pic by:

  • Uploading a photo from your computer.
  • Taking a photo with your webcam or mobile device.

Your ID pic must follow these guidelines:

  • Be of you and only you. No friends or floating heads please.
  • You must face the camera and look straight ahead.
  • No sunglasses, hats, or any other garments/accessories that block your face.
  • Be centered on your face. No body shots.
  • Have a light, neutral-colored background.
  • Be a colored photo without red eye or reflection. No black and white pics.
  • Must not be wearing anything with inappropriate content.
  • Please smile.
  • Only one pending submission is allowed at a time. You can replace a pending submission with a new submission and your previous photo will be removed.

   BAD PHOTO SUBMISSION EXAMPLES

  

  GOOD PHOTO SUBMISSION EXAMPLES

Taking a picture from a mobile device:

  1. Click “Upload Photo” and either choose to use an existing photo on your device or the “take photo” option. If you use the “take photo” option, hold the device sideways (or landscape) when you take the picture. *Some tablets need to be help upright rather than sideways. If your picture is stretched or upside down, try rotating the device and retaking the picture.
  2. Make sure the photo is not too close and is centered on your face. You might need to ask a friend to snap the picture for you.
  3. Upload the picture and crop (it should automatically format to 400x600 for you). Once your picture appears on screen, you can tap and drag with your finger to crop the image.
  4. Make sure to follow the guidelines for all pictures listed above.
  5. Submit a picture of your photo-ID (driver’s license or passport) under the “Upload Identification” section. This only has to be done the first time you submit a photo.

Taking a picture from a webcam:

  1. Click “Upload Photo” and either choose to use an existing photo on your computer or the “take photo” option.
  2. After you take your picture, make sure you crop the photo to 400x600 resolution. The Submit ID feature will crop according to the required resolution.
  3. Make sure to follow the guidelines for all pictures listed above.
  4. Submit a picture of your photo-ID (driver’s license or passport) under the “Upload Identification” section. This only has to be done the first time you submit a photo.

Click to Get Started

FAQs and Common Problems:

1. My picture is upside down or sideways. 

Try orienting your device differently when you snap your picture; generally, the camera part of your device needs to be on your right to work correctly. If that doesn’t work, you can send your picture to your computer (via e-mail, Bluetooth, or direct connection cable) and try the submission again.

2. How do I know if my picture was accepted or rejected? 

It will take us 24 hours to review your submitted photo. You can return to the myID site and view the status of your submission at any time. 

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