Abilene Christian University's office of Student Financial Services will certify Stafford, PLUS or Grad + loan for any lender that a borrower chooses, provided that the lender participates in the Federal Family Education Loan Program. A borrower is not restricted to lenders included on our lender list.
Student Financial Services evaluates lender services on an annual basis. Area we feel are important to borrowers include customer accessibility, technical capability, default rate and borrower benefits. Those appearing on our Lender List excel in each of these areas. Potential borrowers are encouraged to compare terms and conditions of origination and repayment prior to selecting their lender.
As part of Abilene Christian University's commitment to providing educational funding options to students and parents, ACU's office of Student Financial Services will certify Stafford, PLUS or Grad+ loans for any lender that a borrower chooses, provided that the lender participates in the Federal Family Education Loan Program.
Please review the following prior to deciding on a lender:Student Financial Services evaluates lender services annually, in areas including customer accessibility, technical capability, default rate and borrower benefits. Those who excel in these areas are included in our Preferred Lender List. ACU uses TG's List Assist survey to compare lenders for placement on the Preferred Lender List.
Abilene Christian University does not receive benefits in exchange for placing a lender on our preferred list, and encourages borrowers to visit the lenders' Web sites to compare terms and conditions of origination and repayment.
Student or parent borrowers may choose any lender, and are not restricted to a lender on our preferred lender list.
For the most up-to-date information regarding changes in the student loan industry and lender participation, borrowers should visit FinAid.org.
Cancellation PolicyFederal loan regulations require us to communicate to loan recipients their right to cancel all or a portion of any loan.
If you choose to cancel all or part of any loan offered to you, please indicate in writing your preference of canceling the full loan or reducing the amount offered.
This statement can be sent by regular mail to Student Financial Services, ACU Box 29007, Abilene, TX 79699-9007 or by e-mail to thedepot@acu.edu.
After the loan disbursement is applied to the student account, the student will be notified by e-mail of the amount that was paid. The student then has the right to cancel all or a portion of the disbursement by replying to the e-mail notification indicating their preference. ACU will gladly cancel or reduce the loan upon receipt of that request.
| Lender | Lender Code | Servicer | Phone |
| Citibank | 826878 | Citibank | 800-967-2400 |
| Chase | 803000 | Chase | 800-487-4404 |
| Sallie Mae | 802218 | Sallie Mae | 888-272-5543 |
| Wells Fargo | 807176 | Wells Fargo | 800-658-3567 |