If there is suspicion of fraud, the cardholder must immediately notify JPMorgan Chase, University Purchasing or Accounts Payable by calling:
JPMorgan Chase Customer Service
Phone #: (888) 508-0795
Fax #: (888) 297-0785
Email: CCS-Public-Sector@chase.com
ACU Purchasing Card Maintenance/Account Allocation
Sandra Hall
University Purchasing Manager & Purchasing Card Administrator
Geoff Klafter
University Purchasing Assistant
ACU Box 28202
Phone #: (325) 674-2246
Fax #: (325) 674-6731
Email: pcardhelp@acu.edu or purchasing@acu.edu
ACU Purchasing Card Payments/Statement/Account Allocation
Lisa Flores
Accounts Payable Manager & Purchasing Card Administrator
Ginny Bolin
Accounts Payable Administrator
ACU Box 29110
Phone #: (325) 674-2785
Fax #: (325) 674-2927
Email: pcardhelp@acu.edu or aphelp@acu.edu
MasterCard and JPMorgan Case do not request credit card or persoanl information through email requests. Please be cautious of emails requesting personnal information. If you receive e-mail that appears to be from Chase and asks you to enter your account number or personal information into the e-mail or on a non-secure web page, it is probably a fraudulent e-mail. Please do not respond.
If you believe that you have provided personal or account information in response to a fraudulent e-mail or Web Site, please do the following:
Note: It is the responsibility of the approving department head to ensure that fraud does not occur by a cardholder being reimbursed through other means for item purchased on the PCard.
JPMorgan Chase is committed to maintaining a safe environment for its community. Protecting the security for you account and of the Chase network is their primary concern. In this respect, as a preventative measure, they have revised account information data in order to assure that the most advanced security techniques and anti-fraud teams regularly screen the Chase system for any unusual activity. By doing so Chase has taken measures one step further, you will have multiple secured log-in questions.
