Extra Services Available

The extra services available for international mail are explained below. Some of these services are not available for all classes of mail, and only certain services may be combined on the same mail piece. All services may not be available for all countries. The forms for the extra services are available from us at no charge.

We will return the mailing receipt to the sender after we mail the item.  We also maintain a duplicate record of all numbered items: insured mail, recorded delivery, and registered mail.

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For more information about these extra services, for help in determining which services will best meet your mailing needs or help with claims or inquiries, please contact Nikki Nash at ngn09a@acu.edu or 674-2709.

Claims and Inquiries

For information and help with submitting claims or inquiries for items sent from ACU, please contact Nikki Nash at ng09a@acu.edu or 674-2709.

Extra Services and Availability

 Express Mail InternationalPriority Mail InternationalFirst-Class Mail InternationalFree Matter for the Blind
Certificate of Mailing  Yes, if uninsured and unregisteredYes, if unregisteredYes, if unregistered
Express Mail International Insurance Yes, merchandise only   
Insurance  Yes, if in a flat-rate box or the customer's own packaging  
Ordinary Indemnity Coverage  Yes, if in a flat-rate box or the customer's own packaging  
Registered Mail  Yes, if in a flat-rate envelopeYesYes
Restricted Delivery  Yes, if registered and with a return receiptYes, if registered and with a return receiptYes, if registered and with a return receipt
Return Receipt YesYes, if insured (additional) or registeredYes, if registeredYes, if registered



 

   Certificate of Mailing

DescriptionProvides evidence of mailing only. It does not provide a record of delivery.
Mailing ReceiptA mailing receipt is provided to the sender
Delivery InformationNone
Available forUninsured or unregistered Priority Mail International, unregistered First-Class Mail International or unregistered Free Matter for the Blind
May be Combined WithNone

 

   Express Mail International Insurance

DescriptionProvides automatic indemnity coverage of up to $100 at no extra charge for merchandise that is lost, rifled or damaged. Additional insurance may be purchased.
Mailing ReceiptA mailing receipt (part of the Express Mail receipt) is provided to the sender
Delivery InformationNone
Available forExpress Mail International only
May be Combined WithAdditional insurance

 

   Insurance

DescriptionProvides indemnity coverage up to the limit for the country of destination for a lost, rifled, or damaged article
Mailing ReceiptSender is provided with receipt at the time of purchase
Delivery InformationNone
Available forPriority Mail International flat-rate box and the customer's own packaging (not available for flat-rate envelope)
May be Combined WithReturn receipt

 

   Ordinary Indemnity Coverage

DescriptionProvides indemnity coverage for a lost, rifled, or damaged article.  The maximum value is based on the weight of the package
Mailing ReceiptSender is provided with receipt (customs declaration form and cash receipt) at the time of purchase
Delivery InformationNone
Available forPriority Mail International flat-rate box and the customer's own packaging (not available for flat-rate envelope)
May be Combined WithNone

 

   Registered Mail

DescriptionProvides the most secure service offered by the Postal Service. Insurance is provided and included in the fee up to a maximum value liability determined by the country of destination. Insurance is not available for items with no value
Mailing ReceiptA mailing receipt is provided to the sender
Delivery InformationThe destination post office will retain a record of delivery
Available forFirst-Class Mail International, Priority Mail International flat-rate envelope or Free Matter for the Blind
May be Combined WithRestricted delivery or return receipt

 
   Return Receipt

DescriptionProvides the sender with evidence of delivery (to whom the mail was delivered to and the date of delivery.) These receipts are returned to the sender by First-Class Mail International
Mailing ReceiptNone
Delivery InformationThe return receipt is returned to the sender with the date of delivery and to whom the mail was delivered
Available forExpress Mail International, insured or registered Priority Mail International,  registered First-Class Mail International or registered Free Matter for the Blind
May be Combined WithInsurance or registered mail

 
   Restricted Delivery

DescriptionDirects delivery only to addressee or addressee's authorized agent
Mailing ReceiptNone
Delivery InformationNone
Available forRegistered Priority Mail International or First-Class Mail International if accompanied by a return receipt
May be Combined WithRegistered mail or return receipt