Extra Services Available
The extra services available for international mail are explained below. Some of these services are not available for all classes of mail, and only certain services may be combined on the same mail piece. All services may not be available for all countries. The forms for the extra services are available from us at no charge.
We will return the mailing receipt to the sender after we mail the item. We also maintain a duplicate record of all numbered items: insured mail, recorded delivery, and registered mail.
? | For more information about these extra services, for help in determining which services will best meet your mailing needs or help with claims or inquiries, please contact Nikki Nash at ngn09a@acu.edu or 674-2709. |
Claims and Inquiries
For information and help with submitting claims or inquiries for items sent from ACU, please contact Nikki Nash at ng09a@acu.edu or 674-2709.
Extra Services and Availability
| Express Mail International | Priority Mail International | First-Class Mail International | Free Matter for the Blind | |
|---|---|---|---|---|
| Certificate of Mailing | Yes, if uninsured and unregistered | Yes, if unregistered | Yes, if unregistered | |
| Express Mail International Insurance | Yes, merchandise only | |||
| Insurance | Yes, if in a flat-rate box or the customer's own packaging | |||
| Ordinary Indemnity Coverage | Yes, if in a flat-rate box or the customer's own packaging | |||
| Registered Mail | Yes, if in a flat-rate envelope | Yes | Yes | |
| Restricted Delivery | Yes, if registered and with a return receipt | Yes, if registered and with a return receipt | Yes, if registered and with a return receipt | |
| Return Receipt | Yes | Yes, if insured (additional) or registered | Yes, if registered | Yes, if registered |
Certificate of Mailing
| Description | Provides evidence of mailing only. It does not provide a record of delivery. |
| Mailing Receipt | A mailing receipt is provided to the sender |
| Delivery Information | None |
| Available for | Uninsured or unregistered Priority Mail International, unregistered First-Class Mail International or unregistered Free Matter for the Blind |
| May be Combined With | None |
Express Mail International Insurance
| Description | Provides automatic indemnity coverage of up to $100 at no extra charge for merchandise that is lost, rifled or damaged. Additional insurance may be purchased. |
| Mailing Receipt | A mailing receipt (part of the Express Mail receipt) is provided to the sender |
| Delivery Information | None |
| Available for | Express Mail International only |
| May be Combined With | Additional insurance |
Insurance
| Description | Provides indemnity coverage up to the limit for the country of destination for a lost, rifled, or damaged article |
| Mailing Receipt | Sender is provided with receipt at the time of purchase |
| Delivery Information | None |
| Available for | Priority Mail International flat-rate box and the customer's own packaging (not available for flat-rate envelope) |
| May be Combined With | Return receipt |
Ordinary Indemnity Coverage
| Description | Provides indemnity coverage for a lost, rifled, or damaged article. The maximum value is based on the weight of the package |
| Mailing Receipt | Sender is provided with receipt (customs declaration form and cash receipt) at the time of purchase |
| Delivery Information | None |
| Available for | Priority Mail International flat-rate box and the customer's own packaging (not available for flat-rate envelope) |
| May be Combined With | None |
Registered Mail
| Description | Provides the most secure service offered by the Postal Service. Insurance is provided and included in the fee up to a maximum value liability determined by the country of destination. Insurance is not available for items with no value |
| Mailing Receipt | A mailing receipt is provided to the sender |
| Delivery Information | The destination post office will retain a record of delivery |
| Available for | First-Class Mail International, Priority Mail International flat-rate envelope or Free Matter for the Blind |
| May be Combined With | Restricted delivery or return receipt |
Return Receipt
| Description | Provides the sender with evidence of delivery (to whom the mail was delivered to and the date of delivery.) These receipts are returned to the sender by First-Class Mail International |
| Mailing Receipt | None |
| Delivery Information | The return receipt is returned to the sender with the date of delivery and to whom the mail was delivered |
| Available for | Express Mail International, insured or registered Priority Mail International, registered First-Class Mail International or registered Free Matter for the Blind |
| May be Combined With | Insurance or registered mail |
Restricted Delivery
| Description | Directs delivery only to addressee or addressee's authorized agent |
| Mailing Receipt | None |
| Delivery Information | None |
| Available for | Registered Priority Mail International or First-Class Mail International if accompanied by a return receipt |
| May be Combined With | Registered mail or return receipt |