Extra Services Available

The extra services available for domestic mail are explained below. Some of these services are not available for all classes of mail, and only certain services may be combined on the same mail piece.  The forms for the extra services are available from us at no charge.

We will return the mailing receipt to the sender after we mail the item.  We also maintain a duplicate record of all numbered items: certified mail, delivery confirmation, insured mail, registered mail, return receipt for merchandise and signature confirmation.

?

For more information about these optional services, for help in determining which services will best meet your mailing needs or help with claims or inquiries, please contact Nikki Nash atngn09a@acu.edu or 674-2709.

Claims and Inquiries

For information and help with submitting claims or inquiries for items sent from ACU, please contact Nikki Nash at ngn09a@acu.edu  or 674-2709.

Extra Services and Availability

Extra ServicesExpress MailFirst-Class MailPackage Services
Certificate of Mailing  YesYes
Certified Mail  Yes 
Delivery Confirmation  Yes, packages onlyYes, packages only
Express Mail Insurance Yes  
Insurance  Yes, merchandise onlyYes
Registered Mail  Yes 
Restricted Delivery  Yes, if certified, insured for
more than $200 or registered
Yes, if insured for
more than $200
Return Receipt YesYes, if certified, insured for
more than $200 or registered
Yes, if insured for
more than $200
Return Receipt for Merchandise  Yes, merchandise onlyYes, merchandise only
Signature Confirmation  Yes, packages onlyYes, packages only
Special Handling  YesYes
 

   Certificate of Mailing

DescriptionProvides proof of mailing only, it does not provide proof of delivery
Mailing ReceiptA mailing receipt is provided to the sender
Delivery InformationNone
Available forFirst-Class Mail and Package Services
May be Combined WithSpecial handling

 
   Certified Mail

DescriptionProvides proof of mailing, an article number and a delivery record is maintained by the Postal Service
Mailing ReceiptA mailing receipt is provided to the sender
Delivery InformationA record of the delivery date and recipient's signature is maintained by the Postal Service. The delivery date is available on their web site at www.usps.com/shipping/trackandconfirm.htm
Available forFirst-Class Mail only
May be Combined WithRestricted delivery and return receipt

 
   Delivery Confirmation

DescriptionProvides proof of mailing, an article number and a delivery record is maintained by the Postal Service
Mailing ReceiptA mailing receipt is provided to the sender
Delivery InformationA record of the delivery date and time is maintained by the Postal Service and is available on their Web site at www.usps.com/shipping/trackandconfirm.htm
Available forFirst-Class Mail and Package Services packages only
May be Combined WithInsurance, registered mail, return receipt for merchandise and special handling

 
   Express Mail Insurance 

DescriptionProvides automatic indemnity coverage of up to $100 at no extra charge for items that are lost, rifled or damaged. Additional insurance may be purchased up to a maximum liability of $5,000. For negotiable items, currency or bullion the maximum liability is $15.
Mailing ReceiptA mailing receipt (part of the Express Mail receipt) is provided to the sender
Delivery InformationNone
Available forExpress Mail only
May be Combined WithReturn receipt
 

   Insurance 

DescriptionProvides indemnity coverage of up to $5,000 for a lost, rifled, or damaged article.  It also provides proof of mailing, an article number and a delivery record is maintained by the Postal Service.  A delivery signature is only obtained for insurance of more than $200.
Mailing ReceiptA mailing receipt is provided to the sender
Delivery InformationFor insurance up to $200, a record of the delivery date is maintained by the destination post office.  For insurance of more than $200, a record of the delivery date and recipient's signature is maintained by the destination post office.
Available forMerchandise sent at First-Class Mail rates and for Package Services
May be Combined WithDelivery confirmation, signature confirmation and special handling. Return receipt and restricted delivery is available when sent insured for more than $200. Return receipt for merchandise is available when sent insured up to $200.
 

   Registered Mail

DescriptionProvides the most secure service offered by the Postal Service. Insurance is provided and included in the fee for items valued up to a maximum liability of $25,000. Handling charges apply for articles valued over $25,000. Insurance is not available for items with no value.  It also provides proof of mailing, an article number and a delivery record is maintained by the Postal Service.

Note: Registered mail has special packaging requirements, please contact us in advance of preparing your mail piece.
Mailing ReceiptA mailing receipt is provided to the sender
Delivery InformationA record of the delivery date and recipient's signature is maintained by the Postal Service.  The delivery date is available on their Web site at www.usps.com/shipping/trackandconfirm.htm
Available forFirst-Class Mail only
May be Combined withDelivery confirmation, restricted delivery, return receipt and signature confirmation
 

   Restricted Delivery

DescriptionDirects delivery only to addressee or addressee's authorized agent
Mailing ReceiptNone
Delivery InformationNone
Available forFirst-Class Mail and Package Services when sent certified mail, insured for more than $200 or registered mail
May be Combined withDelivery confirmation, return receipt, signature confirmation and special handling

 
   Return Receipt 

DescriptionProvides the sender with proof of delivery and it may be requested at the time of mailing or after mailing
Mailing ReceiptNone
Delivery InformationThe return receipt is returned to the sender with the delivery date and recipient's signature. If requested at the time of mailing, it will also supply the recipient's actual delivery address if it is different than the address used by the sender.
Available forExpress Mail and for First-Class Mail and Package Services when sent certified mail, insured for more than $200 or registered mail
May be Combined WithDelivery confirmation, insured for up to $200 and special handling

 
   Return Receipt for Merchandise

DescriptionProvides proof of mailing, an article number, a return receipt and a delivery record is maintained by the Postal Service
Mailing ReceiptA mailing receipt is provided to the sender
Delivery InformationA record of the delivery date and recipient's signature is maintained by the destination post office. The return receipt supplies the sender with the delivery date, recipient's signature and the recipient's actual delivery address if it is different from the address used by the sender.
Available forMerchandise sent as First-Class Mail and for Package Services
May be Combined WithDelivery confirmation, insured for up to $200 and special handling

 
   Signature Confirmation

DescriptionProvides proof of mailing, an article number and a delivery record is maintained by the Postal Service
Mailing ReceiptNone
Delivery InformationA record of the delivery date and time and the recipient's signature is maintained by the Postal Service and is available, via fax or mail, upon request. The delivery date, time and recipient's name is available on their Web site at  www.usps.com/shipping/trackandconfirm.htm
Available forFirst-Class Mail and Package Services packages only
May be Combined WithInsurance, registered mail, or special handling. Restricted delivery is available when sent insured for more than $200 or registered mail.

 
   Special Handling

DescriptionProvides preferential handling, but not preferential delivery, to the extent practicable in dispatch and transportation
Mailing ReceiptNone
Delivery InformationNone
Available forFirst-Class Mail and Package Services
May be Combined WithDelivery confirmation, insurance, return receipt for merchandise and signature confirmation