Frequently Asked Questions

 Services  |  Resources  |  Learning Commons Partners  |  Technology  |  Audio Visual 

 

Services

Where is the library?

What are the library's hours?

Do you have a phone I can use?

Do you have a map of the library? 

Do you have any study rooms or Conference rooms?

How do I renew a book?

How do I request a book from another Abilene library? How long will it take?

How do I request a book or article from outside Abilene? How long will it take?

How long is the checkout period for a book?

How many books can I check out?

Where are the copy machines?

Resources

Do you have tax forms? Where are they?

How do I find articles?

How do I find books?

How do I cite resources for a works cited or bibliography page?

How do I get access to electronic resources from off campus?

Where are the government documents?

What do the locations Special Collections, Audio Visual, Reference, Religious Reference, etc. mean in the library catalog (ALCON)?

Where are the 000's, 100's, 200's, 300's, 400's, 500's, 600's, 700's, 800's, 900's?

Where are the newspapers?

Where are the periodicals/journals/magazines?

Where are the religious reference books?

Where is Special Collections/Center for Restoration Studies?

Where is the children's/juvenile section?

Where is the curriculum section?

Learning Commons Partners

Where is the Adams Center?

Where is the CTE?

Where is Alpha Academic Services/TRIO?

Where is the Writing Center?

Where is the Speaking Center?

Where is the Starbucks/coffee shop?

Where is Team55?

Technology

Can I use my own laptop/PDA to connect to the Internet in the library? 

Can I use the Internet in the library?

Do you have a camcorder/digital camera/tape recorder I can check out?

Do you have a color printer? How much does it cost?

Do you have a fax machine? How much does it cost? 

Where can I go if the computer lab is full or in use for a class?

Where is the computer lab? Where are the printers?

Audio Visual

Can I check out chapel tapes or CDs?

Do you have a camcorder/digital camera/tape recorder I can check out?

Do you have books on tape or CD?

Do you have DVDs?

Where are the audio cassettes/videotapes/CDs/DVDs?

 


   SERVICES
 

   Where is the library?

The library is located on the west side of campus south of Mabee Dormitory and the Don Morris Center. It is also located to the west of the campus center and to the north of Zellner and the Administration building.

   What are the library's hours?

The library hours are posted on the main entrance doors, the south door entrance, and a digital bulletin board outside the main entrance, inside the lobby. The hours can also be found on the library hours web page.  

   What is my User ID and/or PIN to put a hold on a book in an Abilene library?

To put a hold on a book in an Abilene library, your User ID is the entire barcode number on the back of your ACU ID. Normally your PIN is the last four digits of your social security number unless you have changed it. This will only allow you to access information in our catalog iLink (ALCON). If you need access to other library resources, such as databases, from off campus, please see "How do I get access to electronic resources from off-campus?"

 

   Do you have a phone I can use?

There is a public phone in the old foyer of the library near the Library Mabee Auditorium. Dial 9 before dialing a local number. You need to exit through the south doors to get to the foyer.
 

   Do you have a map of the library?

At present, we do not have a current map of our collections. Maps are located on each floor. Click here for a PDF version of the library map.

   Do you have any study/research rooms or Conference rooms?

Study/Research rooms can be requested for faculty members or graduate students. At this time we do not have any study rooms available for undergraduates, but there are places on the third floor and first floor to have group or private studies. There are dividers available on the third floor that can be used in group or private studies. There are no small Conference rooms available to reserve at this time. Please call the Dean's Administrative Assistant to request a research room at 325-674-2344.

   How do I renew a book?

You can come by or call the issuing library to renew a book, or renew books by logging into your ALCON account. Go to ALCON Library Catalog and click on My Account. The user ID number is the 13 digit number on the back of your ACU ID (or other library ID). Your PIN number is usually the last four digits of your Social Security Number. (You can change your PIN using the User PIN Change setting under My Account in ALCON.) Click on Renew My Materials. Check mark the boxes next to the books you want to renew then click on the Renew Selected Items button. You can renew each checked out book up to two times.

 

   How do I request a book from another Abilene library? How long will it take?

You can either request a book at the circulation desk or request the book yourself in ALCON Library Catalog. Find the book you want to put on hold and click on Full Details. Click on the Hold icon on the right. Fill in the information for user ID and PIN (see How Do I Renew a Book?). Depending on the time of day you request a book, it usually takes between 24-48 hours to get to your library, which does not include weekends.

 

   How do I request a book or article from outside Abilene? How long will it take?

If you cannot find the book you want through our ALCON Library Catalog then you can request the article through ILL using the form provided by the database or through our own online form found here. There is no fee for this service for ACU faculty, staff or students.

 

   How long is the checkout period for a book?

ACU Undergraduate students: 21 days
ACU Faculty, staff & graduate students: 35 days
ACU Family/Emeriti/Alumni/Friends/Paid patrons: 21 days

   How many books can I check out?

Academic library students/faculty/staff: 60
Public library patrons: 5 total from all academic libraries

   Where are the copy machines?

There are copy machines available in the Learning Commons at CopyCat. Copies are $0.10 a page or $0.08 a page with a copy card, which can be purchased at Team55. A color copier is available at CopyCat, located in the Learning Commons next to the Team55 offices. Their extension is 2990 and their hours are Monday - Friday 8am - 5pm. There is one copy machine available in the Stanley Theological Reading Room.

 

   RESOURCES

   Do you have tax forms? Where are they?

Yes. They are located on the main floor (Learning Commons) next to the Research Desk.

   How do I find articles?

In general, ACU's OneSearch database is a good place to start. Go to the "How do I Find Articles" section on the ACU Library Reference Finding Articles page for more information about finding articles.

 

   How do I find books?

To find books in the ACU library (and in other Abilene libraries) use the library catalog (ALCON Library Catalog). Go to the Finding Books page for more information on finding books in other libraries or online books.

 

   How do I cite resources for a works cited or bibliography page?

Use the style manual designated by your professor (MLA, Turabian, Chicago, AMA, APA). For some examples go to the Citation Styles page by Robert Delaney at Long Island University. You can also use the Citation Machine .

   How do I get access to electronic resources from off campus?

ACU Library uses a proxy service to gain access to our subscription-based electronic resources, including access to journals and databases. The instructions on how to use the proxy are found on the Off-campus access page (Proxy instructions)

   Where are the government documents?

The Government Documents section is located on the third floor in the stacks on the north wall (furthest away from the stairs).

   What do the locations Special Collections, Audio Visual, Reference, Religious Reference, etc. mean in the library catalog (ALCON)?

 

ALCON Location Where in library
Audio Visual3rd floor (Learning Studio)
Curriculum Collection 3rd floor, north wall, northeast wing, near Juvenile Collection
Documents 3rd floor, southeast wing
IndexMain floor, Reference collection
Juvenile Collection 3rd floor, in northeast corner near Curriculum
Microform Area1st floor
Oversized1st floor (basement), north wall
Reference MaterialMain floor, Learning Commons
Religious Reference 3rd floor west, Stanley Reading Room
Reserve DeskLearning Commons Main floor, circulation desk
Restoration Main floor, through double doors in atrium: Open 8am-5pm
Special Collections Main floor, through double doors in atrium: Open 8am-5pm
Stanley Reading Room3rd floor west


   Where are the 000's, 100's, 200's, 300's, 400's, 500's, 600's, 700's, 800's, 900's?

000's, 100's, 300's are on the third floor (east). 170's-200's are on the third floor (west) in the Stanley Reading Room. 400's, 500's, 600's, 700's, 800's, 900's are on the first floor.

   Where are the newspapers?

Current newspapers are located in the Learning Commons next to the Research Desk. The sports section of all newspapers are kept at the circulation desk (present ID to view). All other newspapers are kept in the Periodicals Department on the first floor.

   Where are the periodicals/journals/magazines?

Current periodicals are located on the first floor on the magazine racks. Other periodicals are bound and located in their respective section by Dewey decimal number on all floors. Check the ALCON Library Catalog to find where a specific journal title is located.

 

   Where are the religious reference books?

The religious reference books are located on the third floor in the Stanley Reading Room.

   Where is Special Collections/Center for Restoration Studies?

Special Collections and the Center for Restoration Studies are located on the main floor (2nd floor) in the atrium on the west side. Hours are 8-5 weekdays. Closed holidays.

   Where is the children's/juvenile section?

The children's section is located on the third floor, in the northeast corner, beside the curriculum section.

   Where is the curriculum section?

The curriculum section is located on the northeast corner of the third floor, beside the children's section. Only ACU students/facutly/staff are able to check out curriculum materials.


   LEARNING COMMONS PARTNERS


   Where is the Adams Center?

The Adams Center (CTE) is located in the Learning Commons as you enter the main entrance on the right (north).

   Where is the CTE?

The CTE (Adams Center) is located in the Learning Commons as you enter the main entrance on the right (north).

   Where is Alpha Academic Services/TRIO/Upward Bound?

Alpha Academic Services has moved from the library building to the administration building in room 313.

   Where is the Writing Center?

The Writing Center is located in the Learning Commons on the main floor next to Starbucks/coffee shop.

   Where is the Speaking Center?

The Speaking Center is located in the Learning Studio on the third floor.

   Where is the Starbucks/coffee shop?

The Starbucks/coffee shop is located in the Learning Commons on the the main floor on the west side next to the entrance to the Library Atrium.

   Where is Team55?

Team55 is located in the Learning Commons on the main floor directly front of the main entrance. The CopyCat, run by Team55, is located next to Team55.


   TECHNOLOGY


   Can I use my own laptop/PDA to connect to the Internet in the library?

Yes. Anyone with a laptop/PDA can connect to the Internet using the library's wireless connection if it is equipped with a wireless card. You can also connect to the Internet using a wired campus network port. There are about 10 ethernet wired ports throughout the library.

   Can I use the Internet in the library?

Yes. If you are an ACU student, staff or facutly member, you can get to the internet from any of the lab computers in the library by logging in with your ACU account or from a Public Access Computer (PAC). If you are not an ACU student, staff or faculty member, you can use the internet at PACs around the library.

   Do you have a camcorder/digital camera/tape recorder I can check out?

Some audio-visual equipment is available to check out from the Learning Studio. Please call 325-674-6839 for more information. The CopyCat in the Learning Commons has digital cameras and camcorders you can rent. For pricing and other questions please call their extension at 2990.

   Do you have a color printer? How much does it cost?

There is a color printer available to print to in the Learning Commons. Select the color printer when you are printing from a networked computer in the library. Team55 can help you if you have any questions. The cost for color print is $0.50 per page.

   Do you have a fax machine? How much does it cost?

Yes. Ask at the circulation desk on the main floor or the CopyCat ($0.35 per page).
To send (ACU student/faculty/staff): U.S. $0.60 per page; International $3.00 per page
To send (non-ACU): U.S. $1.50 per page; International $5.00 per page
To receive: $0.30 per page 

   Where can I go if the computer lab is full or in use for a class?

If the computer lab is full or is in use for a class, you can use one of the 15 laptop computers available for 2-hour checkout at Team55. Printers for the laptop computers around the library are located on each floor. There are also other computers located on each floor in the library.

   Where is the computer lab? Where are the printers?

The computer lab is located on the third floor to the right (east) of the stairway or to the right (east) and past the current periodicals from the elevator. Printers are located outside the lab. Printers for the laptop computers are located on each floor. Printers for the PACs are located at the circulation desk on the main floor. The printers for the Learning Commons computers are located in the Learning Commons by the Writing Center (next to the wall with the mural).


   AUDIO VISUAL


   Can I check out chapel tapes or CDs?

No, but they can be purchased for $2.00 a tape or CD ($1.00 for tape/CD, $1.00 for recording). For non-ACU patrons, chapel tapes are $2.50 a tape ($1.00 for tape $1.50 for recording). If you bring your own tape the price is $1.00 less. All prices do not include tax.

   Do you have books on tape or CD?

We have a limited collection of books on CDs and DVDs available in the Learning Studio.

   Do you have DVDs?

Yes, ACU has a limited number of DVDs to checkout for a two day period. These checkouts are only for ACU faculty, staff and students.

   Where are the audio cassettes/videotapes/CDs/DVDs?

All CDs and DVDs are located in the Audio-Visual Department on the third floor in the Learning Studio. Some cassettes and the VHS video collection are found on the first floor (basement). Cassettes can be checked out for one week. Videos and DVDs can be checked out for two days.



Thanks to a donation from an alumnus, the Special Collections at ACU's Center for Restoration Studies now houses two Ethiopian religious texts dating back to the turn of the 19th century.
 

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